2020–2023 Mercedes-Benz Metris: Back Over Prevention recall
NHTSA campaign 25V463000 · 43K units potentially affected · filed Jul 11, 2025
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it matters
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Recall details
- NHTSA campaign
- 25V463000
- Manufacturer no.
- VS2GARPIN
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Units affected
- 43,422
- Report received
- Jul 11, 2025
- Owner letters
- Nov 11, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz Metris 2020, 2021, 2022, 2023