2023–2024 Jeep Grand Cherokee, Jeep Grand Cherokee L: Seats recall
NHTSA campaign 25V472000 · 121K units potentially affected · filed Jul 17, 2025
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Why it matters
Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
The fix
Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Recall details
- NHTSA campaign
- 25V472000
- Manufacturer no.
- 20C
- Manufacturer
- Chrysler (fca Us, Llc)
- Component
- SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- Units affected
- 121,398
- Report received
- Jul 17, 2025
- Owner letters
- Sep 5, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Jeep Grand Cherokee 2023, 2024
- Jeep Grand Cherokee L 2023, 2024