2019–2021 Dodge Journey, RAM Promaster: Back Over Prevention recall
NHTSA campaign 25V552000 · 220K units potentially affected · filed Aug 26, 2025
What's wrong
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Why it matters
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Recall details
- NHTSA campaign
- 25V552000
- Manufacturer no.
- 59C
- Manufacturer
- Chrysler (fca Us, Llc)
- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units affected
- 219,577
- Report received
- Aug 26, 2025
- Owner letters
- Jul 21, 2026
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Dodge Journey 2019, 2020
- RAM Promaster 2019, 2020, 2021