2024–2026 Ford Explorer Hybrid, Lincoln Nautilus Hybrid: Back Over Prevention recall
NHTSA campaign 25V691000 · 43K units potentially affected · filed Oct 10, 2025
What's wrong
Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.
Why it matters
A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.
The fix
The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.
Recall details
- NHTSA campaign
- 25V691000
- Manufacturer no.
- 25SA2
- Manufacturer
- Ford Motor Company
- Component
- BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT; FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Units affected
- 43,438
- Report received
- Oct 10, 2025
- Owner letters
- Nov 5, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Ford Explorer Hybrid 2025
- Lincoln Nautilus Hybrid 2024, 2025, 2026