2023–2024 Mercedes-Benz Sprinter 2500: Structure recall
NHTSA campaign 25V725000 · 366 units potentially affected · filed Oct 24, 2025
What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Why it matters
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Recall details
- NHTSA campaign
- 25V725000
- Manufacturer no.
- VS3RASCHW
- Manufacturer
- Daimler Vans Usa, Llc
- Component
- STRUCTURE:FRAME AND MEMBERS
- Units affected
- 366
- Report received
- Oct 24, 2025
- Owner letters
- Dec 17, 2025
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Mercedes-Benz Sprinter 2500 2023, 2024