2017–2019 Ford Flex: Structure recall
NHTSA campaign 25V732000 · 92K units potentially affected · filed Oct 24, 2025
What's wrong
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Why it matters
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Recall details
- NHTSA campaign
- 25V732000
- Manufacturer no.
- 25SB8
- Manufacturer
- Ford Motor Company
- Component
- STRUCTURE:BODY
- Units affected
- 92,347
- Report received
- Oct 24, 2025
- Owner letters
- —
- Type
- Vehicle
Check whether your vehicle is included with the official NHTSA VIN lookup or your dealer. Repairs for safety recalls are free.
Vehicles covered
- Ford Flex 2017, 2018, 2019